Terms of Service

Last updated: 15 October 2026

These Terms of Service (“Terms”) are the agreement between KaajDar and your business for use of the KaajDar web and mobile apps. By creating an account or using KaajDar, you accept these Terms on behalf of your business. If you do not agree, please do not use KaajDar.

1. Agreement and parties

KaajDar is operated by Muhammad Aaqib (sole proprietor) (“we”, “us”, “KaajDar”). These Terms are between us and the business you represent (“you”, “your business”). By signing up, you confirm that you are authorised to accept these Terms for your business.

2. Your account

Accounts are based on a phone number. As the owner, you are responsible for keeping your login details secure and for all activity under your account. You may add staff (managers) and set their initial passwords; you are responsible for the accounts you create and for your staff’s use of the service. You agree to provide accurate information and to keep it up to date.

3. The service

KaajDar helps you manage a tailor shop — orders, measurements, payments, staff commission, and billing. The records you keep in KaajDar are your business’s own bookkeeping. KaajDar is a tool; it is not an accounting, tax, or legal service, and we do not guarantee that your records satisfy any particular regulatory, tax, or legal requirement. You remain responsible for your own compliance.

4. Subscriptions and billing

KaajDar is a paid subscription, priced per shop, billed monthly or yearly.

We may offer a new business a free trial, once; it is not guaranteed. If a trial, or the first period you are given to pay, ends without payment, the business becomes read-only the following day.
You pay each invoice by bank transfer or, where we offer it, online through our payment provider, Safepay (by card, JazzCash, Easypaisa or Raast). We do not auto-charge: every payment is one you make yourself. Card details are entered on Safepay’s secure payment page, and KaajDar never sees or stores them. We issue an invoice before each period; pay it in full, and for a bank transfer use its invoice number as the reference. An invoice that is still unpaid when your access ends expires, and we issue a new one at the current price.
After a paid period ends there is a grace period of full access — 7 days for monthly plans, 30 days for yearly. Paying during grace continues your plan from where it ended. After grace the business becomes read-only; paying later starts a new period from the payment date, less the grace days already used. Your data is kept, and full access returns once payment is confirmed.
A shop opened during a paid period is charged pro rata (per shop, per day) on your next invoice.
A change between monthly and yearly takes effect from your next period.
We may change prices with 30 days’ notice. A new price applies to invoices issued after it takes effect; periods already paid keep their price.
Fees are generally non-refundable once a period has started. Any refund is at our discretion and ends access for the refunded period. See our Cancellation and Refund Policy.
WhatsApp messages. Automatic WhatsApp messages to your customers are sent from your own WhatsApp number, which you connect through Meta. Meta charges your WhatsApp account for those messages directly; KaajDar does not charge for messages.

5. Your customers’ data

You may record information about your own customers in KaajDar, including their names, phone numbers, measurements, and photos. You confirm that you are permitted to record this information and store it in KaajDar, and that you will handle your customers’ privacy requests (for example, requests to see, correct, or delete their records). KaajDar processes these records only to provide the service to you, as described in our Privacy Policy (sections 4 and 5).

If you turn on WhatsApp order updates, you confirm that your customers give you their phone number to receive updates about their orders, and you agree to stop messaging anyone who asks (switch off “WhatsApp updates” on their customer page). Messages are for order updates and payment reminders only — never advertising. Replies to these messages aren’t read, so a customer who wants them stopped will ask you — switch them off promptly.

6. Acceptable use

You agree to use KaajDar only for lawful purposes. You will not:

access accounts or data you are not authorised to;
copy, scrape, or resell the service;
interfere with or disrupt the service; or
upload unlawful, infringing, or harmful content in attachments.

We may suspend or limit access if the service is misused.

7. Your data is yours

Your business owns its records. We claim no ownership of your data beyond what we need to operate the service for you. If you would like a copy of your business’s data, contact us and we will provide it on written request.

8. Availability and changes

We aim to keep KaajDar available and working well, but we provide it on a reasonable-efforts basis and do not promise a specific uptime or service level. We may add, change, or remove features, and we may carry out maintenance that makes the service temporarily unavailable.

9. Ending your use of KaajDar

You can stop using KaajDar at any time — by not renewing your subscription or asking us to cancel it (access continues until the end of the period you’ve paid for, then the business becomes read-only), or by deleting your owner account (the retention terms in our Privacy Policy apply; your business’s records stay intact and can be restored by support). We may suspend or end access for a material breach of these Terms, misuse or abuse, or non-payment, with notice where reasonable; a suspended business is read-only, and paid time continues to run while it is suspended. On termination we handle your data as described in the Privacy Policy.

10. Disclaimers and limitation of liability

KaajDar is provided “as is” and “as available”, without warranties of any kind, to the extent allowed by law. To the maximum extent permitted by law, our total liability for any claim relating to the service is limited to the fees you paid us in the 12 months before the claim, and we are not liable for indirect, incidental, or consequential losses (such as lost profits or lost data). You are responsible for your own business decisions and for your relationships with your customers.

11. Indemnity

You agree to indemnify and hold KaajDar harmless from claims, losses, and costs arising from your unlawful use of the service or from your handling of your customers’ information in breach of these Terms or applicable law.

12. Governing law and disputes

These Terms are governed by the laws of Pakistan. Any dispute relating to them or to the service will be subject to the courts of Lahore, Pakistan.

13. Changes and contact

We may update these Terms from time to time. If we make a significant change, we will let you know through the app or by other reasonable means; continuing to use KaajDar after a change means you accept the updated Terms. Questions about these Terms? Contact us at support@kaajdar.com.